Customer Profiles
Maintain comprehensive customer profiles with contact information, detailed purchase history, preferences, and credit limits.
- Full contact details & multiple addresses
- Complete transaction history
- Loyalty tier & rewards tracking
Contacts
Manage all your customer and supplier relationships with a comprehensive CRM system.
CRM Features
Strong relationships are the foundation of a thriving jewellery business. Our integrated CRM system helps you manage both customer relationships and supplier partnerships effectively. Track interactions, maintain detailed profiles, and leverage customer insights to drive loyalty and business growth.
Maintain comprehensive customer profiles with contact information, detailed purchase history, preferences, and credit limits.
Efficiently manage supplier relationships with payment terms, order history, quality ratings, and performance metrics.
Maintain a complete audit trail of all customer interactions, calls, emails, and follow-ups in one centralized location.
Never miss important customer moments with automated reminders for birthdays, anniversaries, and special occasions.
Analyze customer behavior with insights on lifetime value, repeat purchase rates, and spending patterns for growth.
Engage customers directly via WhatsApp with personalized messages, offers, promotions, and reminders from the CRM.